Sabina is currently managing the Sales, fulfillment, and after sales support for all Yatra’s corporate hotel business. She looks after the expansion of the corporate clientele where she uses her expertise of the hospitality business in India to ensure that Yatra’s hotel product is the best on offer. She has also managed the Operations, Fulfillment for Air, Hotels and Holidays in her earlier role at Yatra. Prior to Yatra, Sabina headed India based Operations of ebookers, Europe’s largest online travel company. She was responsible for setting up, transitioning and management of Customer Service, Sales, Air Ticketing, Hotel Sales, Email and Online Departments. The Sales teams, under her leadership, doubled the targets in less than 6 months. The fulfillment teams consistently met and increased customer satisfaction for the European countries based customers. She has also worked with Japan Airlines, a Canadian Airline and her BPO work experience includes heading Operations for RAC (Aviva Plc) and Hewitt Associates. Sabina brings with her over 24 years of work experience, has through knowledge of all facets of the Travel – Online, BPO & Corporate Industry and an extensive network within the Indian travel community. Her strengths are Business Development, Operations and Delivery, Customer Care and Retention. Sabina holds a Bachelor of Arts Degree from Delhi University.