SHIV KUMAR BHASIN
Chief Technology Officer
State Bank of India
Senior IT executive with about 23 years of experience working across Fortune 500 Financial Services companies, as a catalyst for the Digital transformation, Customer Experience, migration to Public (AWS, Google Compute and Azure) & Private Cloud infrastructure and services, IoT (Google Home/Alexa integration with Enquiry Services), Machine Learning, Robotics, Blockchain (Remittences, Real-time Reconciliation of POS Txns), Voice Mobile Banking, Applications and Infrastructure Re-Engineering, Large Applications Transformations, Infrastructure Modernisation, an Orchestrator of Enterprise wide Digitisation of business processes, promoting usage of social media technologies, Datawarehouse modernization – introducing extensive usage of Big Data, Data Lake and complex Data Analytics for enhanced customer service, customer social media feedback analytics, and recommendation engines for digital channels .
I am Chief Technology Officer at State Bank of India, driving Digital Transformation and IT Innovations agenda, Applications & Infrastructure transformation & rationalization using latest technologies, Design Thinking, Keeping User Experience at the Center of every design decision with stability & robustness of applications & infrastructure.
SBI has 1 billion USD IT budget for State Bank of India IT, and 4000 IT staff. SBI is setting up Innovation and Customer Experience Center for leapfrogging of SBI from 45th largest Global Bank to Top 10 Digital Bank globally. Launched India’s First Digital Bank “Yono”.
I worked with Barclays for setting up Barclays Technology Centers across Pune, Singapore, Beijing, Prague, Keeve, Tel Aviv and Lithuania. I led digital technology transformation and IT Change/Run of 21 countries in Emerging Markets business
Previously, I worked with Fidelity Investments for transformation of Global Funds Life Cycle Management platform.
I had a short stint with Hughes Network Systems a Satellite Communication company in Maryland, USA.
I setup Online Address Change and Logistics/Move Planning Portal (www.moversguide.com) for United States Postal Service for making relocation simpler within United States.
Started my carrier with Parametric Technology Corporation at Boston, Massachusetts, a Computer graphics and Product Lifecycle Management (PLM) company for Automobile, Aircraft and Ship building Industries.
I am Mechanical Engineer and Postgraduate from IIT Delhi. I live with my 2 beautiful daughters and a beautiful wife in Pune. I love hiking & adventure sports – white water rafting, skiing etc. I am an amateur golfer.